About this episode

Julien Condamines discusses how Novo AI is innovating claims management to reduce fraud, waste, and abuse in the insurance industry.

How Novo AI Uses AI to Cut Claims Leakage: Julien Condamines on Fraud, Waste & Abuse | FS BrewRenjit and co-host Vidya welcome Julien Condamines, co-founder of Novo AI, to the FS Brew Insurtech podcast to discuss why he chose claims as the starting point for innovation and how Novo AI now focuses on reducing fraud, waste, and abuse. Julien describes insurers facing rising medical inflation, legacy claims operations that fail to capture usable data, and regulatory premium caps that worsen loss ratios, making leakage control critical to sustainability. He outlines what an ideal claims team looks like with automated data extraction and medical coding, minimal manual intervention for clean claims, and faster clinical review of flagged cases to prevent unnecessary or abusive billing. The conversation also covers the difficulty of selling to insurers, typical enterprise sales cycles and pricing tied to claim volumes, ROI from leakage reduction, and Novo AI’s expansion beyond Singapore into regional and global markets.00:00 Welcome Julian00:10 Why Claims Matter01:38 Meteorite Risks Ahead03:30 Ideal Claims Team06:42 Why Claims Lag Behind08:51 Selling Into Insurers12:07 Deal Cycles…

People in this episode

Hosts: Renjit Philip, Vidya Veerapandian

Guest: Julien Condamines

Topics covered

• claims management
• insurance innovation
• fraud prevention
• AI in insurance
• medical claims
• enterprise sales

Keywords

• claims leakage
• insurance fraud
• AI technology
• medical inflation
• data extraction
• claims automation

Mentioned in this episode

Organizations: Novo AI

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