Scope Creep: The Two Root Causes
About this episode
The episode explores the two root causes of scope creep and how to reset client relationships effectively.
One of my coaching clients told me she gets a real physical anxiety reaction every time a certain client emails her, and that client wasn't even paying extra for the daily back and forth. When I asked my Inner Circle coaching group if anyone else was dealing with something similar, nearly every hand went up. In this episode, I break down the two root causes behind this pattern after coaching hundreds of firms through it, and exactly how to reset the relationship without blowing it up.
People in this episode
Host: Ryan Lazanis
Topics covered
- scope creep
- client relationships
- coaching
- anxiety in business
- firm management
Keywords
- scope creep
- client anxiety
- coaching
- firm management
- business relationships
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