
Your Clients Don't Care About You
From Future Firm Accounting Podcast by Ryan Lazanis
June 10, 2026 · 9 min · Episode 302
About this episode
This episode discusses the importance of focusing on outcomes rather than processes in client relationships.
Are you selling your process or selling the outcome? The difference could be affecting the clients you attract and what you're able to charge.
People in this episode
Host: Ryan Lazanis
Topics covered
- client relationships
- business outcomes
- pricing strategy
- service marketing
- client attraction
Keywords
- client care
- business strategy
- outcome selling
- pricing
- service delivery
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