#149 Designing AI Features: The 3-Step Framework Product Teams Need with Bansi Mehta
From Future of UX | Your Design, Tech and User Experience Podcast | AI Design by Patricia Reiners
March 26, 2026 · 56 min
About this episode
In this episode, Bansi Mehta discusses a framework for designing AI features that provide real value to users.
In this episode of the Future of UX Podcast , I’m speaking with Bansi Mehta , founder of Koru UX Design. We talk about one of the biggest challenges product teams face today: Everyone wants to add AI to their product. But very few teams know how to actually design AI features that create real value for users . Bansi recently shared a framework her team uses internally to design AI-powered experiences. The framework is called Sense–Shape–Steer , and it helps teams move from vague ideas like “we should add AI” to well-designed AI features that solve real problems. In this conversation we break down the framework step by step and talk about: ✨ why many AI projects fail before they even start ✨ how to identify real AI opportunities ✨ how to decide between copilot, conversational, or agentic experiences ✨ why storyboarding AI behavior matters more than pixel-perfect mockups ✨ and how teams can prototype and test AI features faster than ever If you’re currently exploring AI features or designing AI-powered products, this episode will give you a practical way to think about it. 00:00 Intro 02:30 Bansi’s background in healthcare UX 06:50 Why most teams struggle with AI features 11:30 The…
People in this episode
Host: Patricia Reiners
Guest: Bansi Mehta
Topics covered
- AI design
- product development
- user experience
- design framework
- prototyping
- storyboarding
Keywords
- AI features
- Sense-Shape-Steer
- user experience
- product teams
- prototyping
- storyboarding
- AI opportunities
Mentioned in this episode
Organizations: Koru UX Design
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