Episode #85: The Alignment Problem - Paul Amato, Tallinn Advisory

About this episode

Paul Amato discusses how to improve organizational alignment and customer service in the construction industry.

Paul Amato of Tallinn Advisory brings 20 years' of professional experience advising construction companies to the question of how to get the different parts of your organization working better together. He joins The Hammer to talk about what he means by “alignment”; the elements of a good mindset; the barriers to great customer service and quality; and how to build a culture that succeeds. Take some time with Paul to think about how you do business!

People in this episode

Host: The Hammer

Guest: Paul Amato

Topics covered

• alignment
• organizational culture
• customer service
• construction industry
• business mindset

Keywords

• alignment problem
• organizational culture
• customer service
• construction companies
• business strategy

Mentioned in this episode

Organizations: Tallinn Advisory, Glass Canada

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