About this episode

The episode discusses the impact of technology on human interaction in restaurants and the role of waitstaff amidst increasing automation.

We live in the computer age. Everything is computer. Communication happens through our instant messaging, banking happens through the ATM, groceries are ordered via app, and applying for jobs is HR portals. Gone are the days of firm handshakes and human interaction. Though, there remains one hospitable refuge. There exists one business model that pairs a live liaison with each human guest. When you go to a restaurant, it is a human that greets you and waits on your needs. But what happens when even that modicum interaction is split by a machine? Build an appetite with Mat and Veronique as we skip the appetizers and digest the other app the server brings to the table on that Waiters Device! *Grumbles are specifically off-the-cuff, no research went into this grumble. _____________________________________ Support the show and become a Grumble Kid! Patreon.com/GrumbleGoat Join the adventure in Mat’s novel!!! Amazon | Audible _____________________________________ For more information or to share: GrumbleGoatPodcast.com Grumble Goat on Instagram | Facebook | TikTok Follow your hosts: Mat | Veronique The post Waiters Device appeared first on Mat Labotka .

People in this episode

Hosts: Mat Labotka, Veronique Hurley

Topics covered

• technology
• human interaction
• restaurants
• automation
• communication

Keywords

• technology
• restaurants
• waiters
• human interaction
• automation
• communication
• instant messaging

Mentioned in this episode

Organizations: Grumble Goat

More episodes of Grumble Goat

• Mulch · July 6, 2026 · 18 min
• Time Management · June 22, 2026 · 20 min
• Curbside Garbage · March 16, 2026 · 19 min
• True Crime · March 9, 2026 · 18 min
• Mugs · March 2, 2026 · 18 min
• Aches and Pains · February 23, 2026 · 19 min

Explore listener stats, chart rankings, contacts and more on the Grumble Goat podcast page.