How We Create a Culture of Belonging with Claude M. Steele
About this episode
Guy Kawasaki interviews Claude M. Steele about the concept of 'churn' and how to create a culture of belonging.
Why do smart, well-intentioned people still struggle to connect across differences? This week, Guy Kawasaki sits down with renowned social psychologist Claude M. Steele to explore the hidden tension he calls "churn"—the quiet anxiety that shapes how we think, perform, and relate to one another. Drawing from decades of groundbreaking research and his new book, Churn: The Tension That Divides Us and How to Overcome It, Claude explains why building trust matters more than eliminating prejudice, and how small changes can transform schools, workplaces, and everyday relationships. Along the way, he shares practical insights for reducing uncertainty, recognizing people's full humanity, and creating environments where everyone can thrive. -- Guy Kawasaki is on a mission to make you remarkable. His Remarkable People podcast features interviews with remarkable people such as Jane Goodall, Marc Benioff, Woz, Kristi Yamaguchi, and Bob Cialdini. Every episode will make you more remarkable. With his decades of experience in Silicon Valley as a Venture Capitalist and advisor to the top entrepreneurs in the world, Guy’s questions come from a place of curiosity and passion for technology…
People in this episode
Host: Guy Kawasaki
Guest: Claude M. Steele
Topics covered
- culture of belonging
- social psychology
- trust building
- diversity
- relationships
- education
- workplace dynamics
Keywords
- belonging
- churn
- trust
- prejudice
- social psychology
- relationships
- education
- workplace
Mentioned in this episode
Books & works: Churn: The Tension That Divides Us and How to Overcome It
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