312: Maximising AI Productivity with Rebecca Hinds

312: Maximising AI Productivity with Rebecca Hinds

From Happier At Work: Leadership, Culture, Performance by Aoife O'Brien

July 17, 2026 · 45 min

About this episode

This episode explores the paradox of AI productivity in the workplace with insights from Rebecca Hinds of Glean.

Are you making the most out of AI at work, or is it leaving you overwhelmed? In this thought-provoking episode of the Happier at Work podcast, Aoife O'Brien sits down with Rebecca Hinds, leader of the Work AI Institute at Glean, to explore the cutting edge of artificial intelligence in the workplace. Drawing from the latest findings in Glean’s AI Work Index Report, Rebecca unpacks the paradox between the promise of AI-driven productivity and the reality of ‘bot sitting’ and ‘bot shitting’, the new workplace phenomena everyone is talking about. Together, they delve into what organisations and individuals are doing right and wrong with AI, and share practical strategies for harnessing its true potential without succumbing to overwhelm. In This Episode, You’ll Discover: The paradox of AI at work: why 75% of digital workers report productivity gains, but only 13% of organisations see significant benefits. The cognitive fatigue and overwhelm that can result from over-reliance on AI, and practical ways to combat it. Why context and human judgment are vital, especially when using AI to support domain expertise rather than replace it. Related Topics Covered: Human Impact, Overwhelm at…

People in this episode

Host: Aoife O'Brien

Guest: Rebecca Hinds

Mentioned in this episode

Organizations: Glean, Work AI Institute

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