HS129: Achieving Operational Excellence
From Heavy Strategy by Packet Pushers
April 7, 2026 · 40 min · Episode 129
About this episode
John Miranda discusses the importance of operational excellence and strategies to achieve it.
The best strategy in the world won’t succeed if a team falters operationally. But what is operational excellence, and what does it take to acquire it? Cal Poly faculty member (and former Intel strategist) John Miranda shares his thinking with our Heavy Strategy listeners. He discusses concepts like the theory of constraints, root-cause analysis, and ... Read more »
People in this episode
Guest: John Miranda
Topics covered
- operational excellence
- theory of constraints
- root-cause analysis
- team performance
- strategic thinking
Keywords
- operational excellence
- theory of constraints
- root-cause analysis
- team performance
- strategy
Mentioned in this episode
Organizations: Cal Poly, Intel
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- HS132: Heart of Glasswing · May 19, 2026 · 36 min
- HS131: Cybersecurity Strategy: Defending Against AI · May 5, 2026 · 35 min
- HS130: Wait, AI Doesn’t Secure Itself? Developing an AI Security Strategy · April 21, 2026 · 38 min
- HS128: Planning for an AI Bubble Burst · April 10, 2026 · 34 min
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