HS129: Achieving Operational Excellence

HS129: Achieving Operational Excellence

April 7, 2026 · 40 min · Episode 129

About this episode

John Miranda discusses the importance of operational excellence and strategies to achieve it.

The best strategy in the world won’t succeed if a team falters operationally. But what is operational excellence, and what does it take to acquire it? Cal Poly faculty member (and former Intel strategist) John Miranda shares his thinking with our Heavy Strategy listeners. He discusses concepts like the theory of constraints, root-cause analysis, and ... Read more »

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