Right Care at the Right Time

Right Care at the Right Time

June 29, 2026 · 39 min · Season 3 · Episode 13

About this episode

This episode discusses a new platform developed by Hope Mission to improve care coordination and reduce administrative tasks for staff.

A new platform is helping Hope Mission staff coordinate the right care at the right time by connecting information across its growing continuum of services. Hope Mission's innovation hub developed Rest, a new platform that reduces administrative tasks, helps staff build on previous interactions, and creates more time for direct support. In this episode, innovation hub manager Chad Verity and senior director Tim Pasma explain why Hope Mission built its own platform, how it helps prevent people from falling through the cracks, and what it could mean for the future of homelessness services. To learn more about Hope Mission’s programs and to donate, go to hopemission.com.

People in this episode

Guests: Chad Verity, Tim Pasma

Topics covered

Mentioned in this episode

Organizations: Hope Mission, Hope Mission's innovation hub, hopemission.com

Products: Rest

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