Human-to-Human: Rethinking Luxury Hospitality - Lily Wecker, Aethos
About this episode
Lily Wecker discusses the shift in luxury hospitality towards human connection and community.
In this episode, Lily Wecker, CEO of Aethos, explains why she believes the future of luxury hospitality is shifting away from status and product, and toward genuine human connection. In conversation with our innovation correspondent Matthias Huettebraeuker, she shares how Aethos is redefining luxury through community, belonging, and a human-to-human approach to service. It's a fresh perspective on how guest expectations are evolving and what hospitality leaders should be thinking about next. ...
People in this episode
Host: Matthias Huettebraeuker
Guest: Lily Wecker
Topics covered
- luxury hospitality
- human connection
- guest expectations
- community
- service
Mentioned in this episode
Organizations: Aethos
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