About this episode

Ash Panjwani discusses the importance of emotional intelligence in leadership and how to integrate it into organizational practices.

AI has flattened the information gap. Knowledge is no longer the differentiator. So what separates great leaders? Emotional intelligence: judgment, presence, the ability to read a room and know when to pause. Successful teams are building a system where EQ behaviors are a part of the organization's DNA. Ash Panjwani has spent her career building leadership systems grounded in EQ at companies like Twilio, VMware, OneTrust, and Procore. In this episode, she explains why EQ can't be bolted on as another training program, and how to hardwire it into the decisions that already shape your organization: who you hire, who you promote, how you give feedback, how you hold leaders accountable. Things to listen for: (06:09) Leadership starts with behavior, not programs (10:41) Clear expectations and shared language for growth (19:08) Accountability in onboarding, promotions, and reviews (07:03) Moving from programs to behavior-driven systems (16:46) Emotional intelligence in the age of AI (18:14) Developing judgment, trust, and situational awareness (11:44) Coaching and feedback strategies for leaders (17:15) Standing out as a leader in an AI-augmented world (21:35) Designing programs that…

People in this episode

Guest: Ash Panjwani

Topics covered

• emotional intelligence
• leadership development
• organizational culture
• accountability
• AI in leadership
• coaching strategies

Keywords

• emotional intelligence
• leadership
• EQ
• organizational behavior
• AI
• coaching
• feedback
• accountability

Mentioned in this episode

Organizations: Twilio, VMware, OneTrust, Procore, wrkhappy

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