The Follow-Up Problem Costing Trades Contractors Thousands with CHIIRP CEO Ryan Fenn

The Follow-Up Problem Costing Trades Contractors Thousands with CHIIRP CEO Ryan Fenn

May 9, 2026 · 1h 5m · Episode 183

About this episode

This episode discusses the importance of effective follow-up and communication for trades contractors with insights from Ryan Fenn of CHIIRP.

🎙️ HVAC R&D Podcast — Episode 183 Most Contractors Don’t Need More Leads… They Need Better Follow-Up with Ryan Fenn of Chiirp The Follow-Up Problem Costing Trades Contractors Thousands with CHIIRP CEO Ryan Fenn Most Contractors Don’t Need More Leads… They Need Better Follow-Up. Most contractors think they have a lead problem… But in reality, they have a communication and follow-up problem. In this episode, Rhydon Atzenhoffer sits down with Ryan Fenn from CHIIRP to talk about how automation, texting, and smarter customer communication are changing the way trades businesses grow. From missed calls and cold leads to follow-up systems that actually create conversions, Ryan breaks down why speed and consistency are becoming some of the biggest competitive advantages in the trades. Together, Rhydon and Ryan dive into how contractors can create better customer experiences without adding more chaos to the office—and why modern communication tools are helping businesses close more work while reducing stress on their teams. This episode isn’t about replacing people with automation. It’s about making sure opportunities stop falling through the cracks. For the #TradeCrew, this…

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