How Swisscom is approaching AI-driven transformation

How Swisscom is approaching AI-driven transformation

May 6, 2026 · 45 min · Season 2 · Episode 7

About this episode

The episode discusses Swisscom's AI-driven transformation efforts and the transition to an open, composable architecture.

In early 2026 Swisscom started a multi-year effort to modernize the digital software core that powers its B2C and B2B businesses. In this webinar we talk to CTIO Mark Dusener about the role of AI in the transformation and how it offers CSPs the possibility of transitioning to an open, composable architecture even across those applications, which until now have remained dependent on legacy systems.

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Guest: Mark Dusener

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Organizations: Swisscom

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