About this episode

This episode provides an inside look at the 911 Communications Center and the processes behind emergency calls.

Inside Your County Government: Behind the Scenes at the 911 Communications Center Ever wonder what really happens when you dial 911? In this episode of Inside Your County Government, host Doria Fleisher sits down with April Thompson and Karen Turner, Public Safety Communications Supervisors at the Charles County 911 Communications Center, for an inside look at the science, training, and split-second decisions behind every emergency call. April and Karen pull back the curtain on: The rigorous ...

People in this episode

Host: Doria Fleisher

Guests: April Thompson, Karen Turner

Topics covered

• 911 communications
• emergency calls
• public safety
• training
• decision making

Keywords

• 911
• emergency response
• public safety communications
• training
• decision making

Mentioned in this episode

Organizations: Charles County 911 Communications Center, Charles County Government

More episodes of Inside Your County Government

• Commissioners Meeting Update: July 7, 2026 · July 13, 2026 · 3 min
• Lets Get Fiscal :Property Taxes with SDAT · June 17, 2026 · 34 min
• Commissioners Meeting Update: May 19, 2026 · May 21, 2026 · 2 min

Explore listener stats, chart rankings, contacts and more on the Inside Your County Government podcast page.