About this episode

In this episode, Sarah Olivieri discusses the importance of owning nonprofit technology capacity with guest Chris Conlee.

Reflections from host Sarah Olivieri ... Why Your Nonprofit Can't Afford to Outsource Its Own Capacity There is a moment that arrives in almost every mission-driven organization. You build something that works. A program, a platform, a process. It depends on one person, one vendor, one funder, one system that only one set of hands understands. And for a while, that works just fine. Then that one thing disappears. The developer leaves. The funder pulls out. The grant ends. The person who knew how everything fit together walks out the door. And suddenly the thing you built is not just struggling. It is locked. You cannot get in. You cannot fix it. You cannot move. This is not a story about bad luck. When an organization's capacity lives entirely outside its own walls, a single disruption becomes an existential threat. That is a question of nonprofit technology capacity, and it is structural. When the systems your mission depends on are owned by someone else, you are not running an organization. You are renting one. The Source of This Thinking I've been thinking a lot about this lately. I recently had a conversation about exactly this with Chris Conlee, and it sharpened how I think…

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