
Growth: Using Consumer Psychology to Drive More Conversions with Colin Hodge
From Keep Optimising by Chloe Thomas
April 29, 2026 · 36 min · Episode 302
About this episode
Colin Hodge discusses how to leverage consumer psychology to enhance eCommerce growth and improve conversion rates.
Colin Hodge is the author of the brand new book “Outrageous Startup Growth: Uncovering the Secrets of User Psychology to Scale Your Success”. Based on his experience scaling startups to over 100 million users. In this episode, Colin shares how to apply customer psychology to drive real eCommerce growth, from improving your funnel to increasing conversions and pricing more effectively. Expect practical, testable ideas you can implement straight away to turn insight into revenue. Dive in: [05:09] Mindset shifts for entrepreneurship [08:08] Understanding user psychology [13:22] Finding and fixing funnel leaks [14:49] Using psychology to improve ads [19:30] Experimenting with pricing strategies [25:13] Explaining decision engineering basics [26:45] Using emotional moments for loyalty [28:36] Insider Tips from Colin! Start with Customer Empathy, Not Just Data Too many eCommerce brands rely on dashboards and forget there are real people behind the numbers. This episode shows that growth starts with understanding how your customers feel, think, and behave in the moment. You should go beyond basic personas and dig into motivations, frustrations, and context. Talk to customers, watch how…
People in this episode
Host: Chloe Thomas
Guest: Colin Hodge
Topics covered
- consumer psychology
- eCommerce growth
- funnel optimization
- pricing strategies
- customer empathy
- entrepreneurship mindset
Keywords
- user psychology
- conversion rates
- funnel leaks
- advertising psychology
- customer loyalty
- decision engineering
Mentioned in this episode
Books & works: Outrageous Startup Growth
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