Daytrip - Self Checkout is going away

Daytrip - Self Checkout is going away

From Kimology 411 by Kim Schultz

May 6, 2026 · 16 min · Season 7

About this episode

Kim Schultz discusses the drawbacks of self-checkout systems and their impact on theft in retail.

I have said since the very beginning of self-checkout that this was not a good idea. Ehy would you want the customerto be in charge of how they check out when we already know internal employee theft is huge. Now you just made all of your customers non-paid employees so why are we shocked that theft goes up

People in this episode

Host: Kim Schultz

Topics covered

  • self-checkout
  • theft
  • customer experience
  • employee theft
  • business strategy

Keywords

  • self-checkout
  • theft
  • customer responsibility
  • employee theft
  • retail strategy

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