
The episode discusses the decision to operate an unattended laundromat and the role of technology in managing the business.
With so much focus on attended stores expanding into wash-dry-fold services and pick-up and delivery to maximize revenue, we are venturing in the opposite direction in this episode. We are chatting with Matthew Charney, owner of Fivefold Laundromat in Columbus, Ohio, about his decision to go unattended and how technology helps him stay on top of the business.
Guest: Matthew Charney
Places: Columbus, Ohio
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