Stop Calling Them VAs: How to Build a High-Performing Remote Legal Team, with Raquel Gomes

Stop Calling Them VAs: How to Build a High-Performing Remote Legal Team, with Raquel Gomes

June 9, 2026 · 28 min · Season 1 · Episode 621

About this episode

This episode discusses how to build a high-performing remote legal team and the common mistakes law firms make when hiring offshore staff.

Hiring offshore staff can transform a law firm, but only if it's done intentionally. In this episode, Zack Glaser sits down with Raquel Gomes, co-founder and CEO of Stafi, to discuss the most common mistakes law firms make when hiring remote offshore team members. Drawing on her background in psychology and experience supporting hundreds of law firms, Raquel explains why the term "virtual assistant" may be holding firms back and how successful firms build engaged, high-performing remote teams. Zack and Raquel explore the importance of defining roles before hiring, creating effective vetting processes, building structured onboarding systems, integrating remote staff into firm culture, and continuing to invest in team members after they are hired. They also discuss how law firm owners can move from working in the business to leading the business by building teams they trust. Listen to our previous episodes on hiring, delegation, leadership, and building stronger law firm teams: #616: From Solo to CEO: Letting Go of Legal Work to Grow Your Firm, with Ellen Williamson Apple | Spotify | LTN #615: How to Stop Being the Bottleneck and Build Stronger Teams, with Debbie Foster and…

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