The Best-Scaling Teams Share One Leadership Lesson (Josh Kanagy, Hightouch CRO)
About this episode
Josh Kanagy discusses the importance of developing people alongside systems in scaling companies.
The Scaling Mistake Hightouch CRO, Josh Kanagy, showed me how companies scaling fastest right now are creating their biggest future leadership problem. Companies are obsessed with scaling: • systems • process • AI • automation Yes, those things matter. BUT there’s a real danger when leaders start believing scaling the system automatically scales the company. Josh learned that the hard way in a humbling quarterly business review early in his career. Because systems don’t build judgment, create confidence, or develop leaders ready for the next level. People do. The best scaling companies aren’t just building better systems. They’re building people who can rise with the company. THE BEST SCALE PEOPLE. In this conversation Josh also shares: • The humbling QBR that changed how he leads. • Why great sales leaders think like community builders. • The AI battle most executives don’t realize they’re fighting. And once you hear where Josh learned that philosophy… it changes how you think about leadership. Are we scaling our systems faster than we’re scaling our people? ----- Connect with the Host, #1 bestselling author Ben Fanning Speaking and Training inquires Subscribe to my Youtube…
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