Season 6 - Episode 4 “Build, Ship, Improve” - The Commercial Mindset Behind AI That Reaches Real Customers" with Tracy Moore
About this episode
Tracy Moore discusses the challenges and strategies of building AI products that effectively reach customers.
In this episode, I sit down with Tracy Moore, GM of AI and Data at MYOB, for one of the most refreshingly honest conversations I've had about what it takes to build AI products that reach real customers. Tracy and her team have been quietly doing the hard work of shipping AI to millions of small businesses across Australia and New Zealand and the lessons they've learned along the way are ones every data and AI leader needs to hear. We talk about why most AI initiatives stall before they ever get shipped, the difference between exploring and actually building and why having a commercial mindset is the thing that changes everything. Tracy also shares how why treating data and AI as a team sport has been central to their success. If you've ever felt like your organisation is stuck between experimentation and real impact this one is for you. 🎧 Listen to the full episode on Spotify or Apple Pod (Links in the comment below)
More episodes of LEAD WITH DATA Podcast
- Season 6 - Episode 3 - "The one question that changed HR’s influence on business performance forever" with Sarah Novelli
- Season 6 - Episode 1 - Why "fail fast" is a powerful mindset if you want to succeed in Data Innovation
- Episode 20 - AI at the tipping point: Governance, Trust and ROI
- Episode 19 - The Data You Don’t Control Controls You with Pushkar Mishra
- Episode 18 - The Truth About Technical Debt That No One Talks About with Mark Sergeant
- Episode 17 - The Real Reason You Can’t Keep Data Talent
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