The Shift Handoff That Destroys Morale
About this episode
Kirk discusses the negative impact of poor shift handoffs on workplace morale and outlines key elements for effective communication between shifts.
    Ever walk into a shift and get handed someone else’s mess with zero warning? That’s a shift ambush, not a handoff, and it’s quietly draining morale on your floor. Kirk explains why skipping (or half-doing) the shift handoff creates a cycle of blame between shifts, and lays out the 6 things a handoff […]
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