Jamie Pizzorno on The Human Side of Transformation
About this episode
Jamie Pizzorno discusses the importance of human elements in organizational transformation.
What if transformation wasn’t about technology at all - but about people? In this episode of Ox Talks, I sit down with Jamie Pizzorno, former Chief Product Owner and Head of Cyber Security Change at Standard Chartered, and Executive Director at Goldman Sachs. Across nearly two decades in global finance, Jamie has led large-scale organisational transformation – from embedding AI and machine learning into risk controls to managing multi-million-pound cyber security portfolios. But Jamie’s perspective goes far beyond systems and processes – he sees transformation as a deeply human journey. During this episode we explore what transformation really means, how to bridge the gap between technical teams and senior executives, and why empathy, trust, and communication are the true drivers of lasting change. Jamie also shares the frameworks that have shaped his career – including Kaizen and ADKAR – while emphasising simplicity, clarity, and stakeholder engagement. What You’ll Learn - Human-Centred Change : Why successful transformations begin with empathy, trust, and psychological safety. - Frameworks that Work : How Kaizen and ADKAR can simplify complex change into actionable…
More episodes of Leadership Perspectives in Financial Services
- Navigating Exits, Crises, and the Future of Wealth with James Lawson
- Dr Emma Black - How to Start a Bank
- Lucile Flamand on the “Secret Coach” in Leadership
- Cultural Integration as a Risk in UK Wealth Management M&A with Paula Brockwell
- Emotional Finance, Relational Intelligence & The Future of Financial Advice with Emma Boardwell
- Emma Caiger on the Power of Talent Intelligence
Explore listener stats, chart rankings, contacts and more on the Leadership Perspectives in Financial Services podcast page.