317: What to Do with a Negative Review: Fan Favorite Replay

317: What to Do with a Negative Review: Fan Favorite Replay

July 7, 2026 · 17 min · Episode 317

About this episode

This episode discusses how to handle unwarranted negative reviews and maintain a positive mindset as a business owner.

The last thing any business owner wants is a bad review. Sometimes they help us to grow and improve our client experience. But what if someone is just being mean? In this episode, I'm talking about how to handle an unwarranted negative review based on a recent personal experience. As business owners, we can't always share our side of the story. So when we come across a negative review that isn't exactly deserved, it can leave us feeling emotional and hurt. I'm sharing how to approach this situation with a mindset that keeps you thriving and helps you focus on improving your business. In Today's Episode We Discuss: How to approach a negative review with a positive mindset Why responding to reviews builds credibility Approaching negative reviews in a way that can help your business By the end of this episode, you'll know what to do with those reviews that come out of malice. There's no reason to feel defeated! In the spirit of leaving reviews, I invite you to leave a review for the Leading Lady Podcast so we can reach and empower more women leaders like you! Show notes available at www.leadinglady-coaching.com/podcast Resources Mentioned: Leave a review for the Leading Lady…

People in this episode

Host: AliceAnne Loftus

Topics covered

Keywords

Mentioned in this episode

Organizations: Leading Lady Podcast, Leading Ladies Facebook Group

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