The human side of organisational change with Rachel Tolhurst
About this episode
The episode discusses the importance of empathy in organisational change with expert Rachel Tolhurst.
In this episode of LEAP Listens, Sara and Roger are joined by internal communications and change specialist Rachel Tolhurst to explore why empathy should sit at the heart of organisational change. Drawing on more than 30 years of experience, Rachel shares practical lessons from leading change programmes across a range of organisations, explaining why understanding employees' emotions is just as important as delivering the message. From mergers and redundancies to AI adoption, Rachel sha...
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