About this episode

Marcelo Cataldo discusses his leadership in transforming Digicel and the Caribbean telecom landscape amidst challenges.

In this episode, Marcelo Cataldo, CEO of Digicel , shares the extraordinary story of how he led a sweeping turnaround across 25 countries—bringing new stability, focus, and innovation to the Caribbean’s largest mobile provider. From navigating hurricanes and economic uncertainty to investing in underserved communities and modernizing legacy systems, Marcelo’s journey reveals what it truly takes to lead a telecom transformation with people—and resilience—at the center. Today’s guest, Marcelo Cataldo, joined Digicel in 2024 after a major restructuring and quickly repositioned the company for growth. Under his leadership, Digicel is expanding data access, investing in solar-powered infrastructure, and deepening its role as a lifeline across regions still battling 2G limitations, low broadband penetration, and climate vulnerability. Marcelo breaks down his three-part turnaround strategy: narrowing focus to core services, decentralizing operations to empower local markets, and rebuilding culture from the ground up. He shares what it takes to build hurricane-ready networks, respond in crisis, and create long-term social impact through connectivity—especially in countries like Haiti…

People in this episode

Host: Carrie Charles

Guest: Marcelo Cataldo

Topics covered

• resilience
• telecom transformation
• Caribbean
• leadership
• innovation

Keywords

• hurricanes
• economic uncertainty
• solar-powered infrastructure
• AI-powered customer service
• local markets

Mentioned in this episode

Products: Digicel

Books & works: Let's Get Digital

Places: Caribbean, Haiti

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