Client-Centric Solutions: Rethinking People, Process & Technology

Client-Centric Solutions: Rethinking People, Process & Technology

From Leveraging Latitude: Cultivating a Full Life in the Law by Latitude Legal

August 18, 2025 · 43 min · Episode 26

About this episode

Taimur Ghaznavi discusses how legal departments and law firms are evolving their service delivery models to meet modern demands.

In this episode of Leveraging Latitude, Taimur Ghaznavi, Head of Konexo US at Eversheds Sutherland, joins Alex Su and Tim Haley for a candid conversation on how legal departments and law firms are evolving their service delivery models to better meet today’s demands. As costs rise, client expectations shift, and technology continues to advance, legal leaders are rethinking how work gets done—and what’s the right mix of people, process, and technology to do it. Taimur shares how law firms, ALS...

People in this episode

Hosts: Alex Su, Tim Haley

Guest: Taimur Ghaznavi

Topics covered

  • client-centric solutions
  • legal service delivery
  • technology in law
  • law firm evolution
  • cost management
  • client expectations

Keywords

  • legal departments
  • law firms
  • service delivery models
  • technology
  • client expectations
  • costs

Mentioned in this episode

Organizations: Eversheds Sutherland

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