Episode 84 | How Do You Know If Your Programs Are Really Working?

Episode 84 | How Do You Know If Your Programs Are Really Working?

March 17, 2026 · 9 min · Season 3 · Episode 84

About this episode

In this episode, Kim Williams discusses the importance of measuring program return on investment for nonprofits to ensure real impact.

Episode 84: Measuring What Matters Most — A Practical ROI Framework for Nonprofits Are your programs producing real impact… or just preserving tradition? In Episode 84 of Life & Leadership with Kim Williams , Kim challenges nonprofit leaders to stop avoiding one of the most important disciplines in mission-driven work: measuring program return on investment. With more than 30 years of leadership experience and over $50 million raised to serve families in crisis, Kim breaks down a practical three-part ROI framework focused on participation, measurable outcomes, and direct funding alignment. If you’ve ever hesitated to evaluate a long-standing program, struggled to articulate your impact to funders, or wondered whether one initiative is quietly creating a structural deficit, this episode will give you the clarity and courage to lead with data and stewardship. Because impact isn’t about longevity. It’s about results. Change is inevitable. But changing for the better isn’t. Change wisely.

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