Ep 193: The Client Experience
From Life of an Architect by Bob Borson and Andrew Hawkins
January 25, 2026 · 1h 6m · Season 2026 · Episode 193
About this episode
This episode explores the adversarial nature of client relationships in architecture and discusses the control architects have over these dynamics.
Ep 193: The Client Experience, looks at why client relationships feel adversarial and why architects have more control than they think.
Topics covered
- client relationships
- architecture
- control
Keywords
- client experience
- architects
- relationships
Mentioned in this episode
Books & works: The Client Experience
More episodes of Life of an Architect
- Ep 202: From Practice to Professor · May 31, 2026 · 56 min
- Ep 201: The Middle of Middle Management · May 17, 2026 · 1h 4m
- Ep 200: Hate to Love You · May 3, 2026 · 1h 6m
- Episode 199: Conflict Resolution · April 19, 2026 · 1h 6m
- Ep 198: The Creative Process · April 5, 2026 · 1h 0m
- Episode 197: The Knowledge Gap · March 22, 2026 · 1h 1m
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