357 - Listening Like a Pro: How to Break the Cycle of Misunderstanding with Terri Lonowski

357 - Listening Like a Pro: How to Break the Cycle of Misunderstanding with Terri Lonowski

January 27, 2026 · 23 min

About this episode

Doug Noll and Terri Lonowski discuss the importance of soulful listening and its impact on communication and conflict resolution.

In this episode of Listening with Leaders, host Doug Noll and guest Terri Lonowski explore the transformative power of “soulful listening.” Terri shares her personal journey and introduces her five-element framework for deep, empathetic communication. The conversation highlights how unmet needs to be heard often fuel conflict, and how self-care and presence are essential for genuine listening. Terri discusses her work with organizations through her company, Soulful Listening, her upcoming book, and practical ways to connect with her. The episode closes with mutual appreciation and encouragement for listeners to cultivate more meaningful, soulful connections in both personal and professional life. To learn more about Terri's work, click HERE . Connect with Terri on LinkedIn HERE . Think you'd be a great guest on the show? Apply HERE . Want to learn more about Doug's work? Check out his website at https://dougnoll.com

People in this episode

Host: Doug Noll

Guest: Terri Lonowski

Topics covered

Keywords

Mentioned in this episode

Organizations: Soulful Listening

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