359 - Untangling the Communication Knot: Mastering Emotions in Leadership with Maria Garaitonandia

359 - Untangling the Communication Knot: Mastering Emotions in Leadership with Maria Garaitonandia

February 10, 2026 · 25 min

About this episode

Doug Noll and Maria Garaitonandia discuss the complexities of communication in leadership and the importance of emotional intelligence.

In this episode of Listening with Leaders , host Doug Noll and guest Maria Garaitonandia, Founder of Global Bridges Training, explore the complexities of communication in leadership and cross-cultural settings. Maria shares how her international upbringing shaped her passion for “untangling” communication challenges, emphasizing the importance of emotional intelligence and empathy. The discussion covers generational and cultural differences, the impact of technology, and practical frameworks for improving dialogue. The speakers highlight that validating emotions and listening deeply are essential for effective leadership, and they offer actionable insights to help leaders foster understanding, navigate conflict, and build stronger connections within diverse teams. To learn more about Maria's work, click HERE . Connect with Maria on LinkedIn HERE . Think you'd be a great guest on the show? Apply HERE . Want to learn more about Doug's work? Check out his website at https://dougnoll.com

People in this episode

Host: Doug Noll

Guest: Maria Garaitonandia

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Organizations: Global Bridges Training

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