About this episode
William Klock shares a personal story about a challenging phone call with a customer while reflecting on the theme of walking worthy of one's calling.
Walk Worthy of Your Calling Ephesians 4:1-10 by William Klock “It’s Pauline and she sounds angry.” It was my first week working as an Apple Computer repair tech and the receptionist was telling me I had a call. I’d repaired Pauline’s computer that morning and now she was on the phone and angry. I didn’t know what to expect, but I knew there was no way her computer had the same problem. I picked up the phone and listened as Pauline yelled at me for a couple minutes because now her printer wasn’t working. This was a new problem. It didn’t make sense. I spent the next half hour walking her through everything I could think of to get the printer working. Nothing worked and she was getting angry again. I knew the printer was plugged into the wall, because we’d already verified the lights were on. “Pauline, this may sound really stupid, but the printer cable is plugged into the computer? Right? You plugged it back in when you got the computer home?” She bit my head off. “I never had to plug it in before!” she yelled at me. “Okay, well, nothing else is working so just humour me. Is there a cable plugged into the side of the printer?” “Yes.” Follow that cable to its other end and…
People in this episode
Host: William Klock
Topics covered
- Ephesians 4:1-10
- Christian calling
- computer repair
- communication
- problem-solving
Keywords
- Ephesians
- calling
- computer repair
- communication
- problem-solving
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