Big Tech can stop scams. They just don’t (feat. Marti DeLiema)

About this episode

The episode discusses how Big Tech companies could prevent scams but often do not, focusing on the impact on older adults and the misconceptions surrounding their vulnerability.

A dreadful thing happens far too often whenever an older adult falls for a scam: They get blamed for it. Not the scammers who lied and cheated their victim out of money. Not law enforcement for failing to recover funds. Not even the Big Tech companies that could have the most important role in protecting people online—and which, it turns out,  knowingly bring in revenue every year from fraud . Instead, it is the older adults themselves whose stories are often shirked aside because of a mix of ageism and denial. Allegedly left behind by technology, only an octogenarian would hand their password over in a phishing scheme, or open an email attachment from a stranger, or send money to a fake charity online. Everyone else, everyone else believes, is too savvy for the same. The data disagrees. When Malwarebytes studied this last year, it found that, depending on the type of scam—especially for things like “sextortion”—younger individuals were far more likely to report falling victim. Further, digging into data from the US Federal Trade Commission revealed entirely separate patterns. For example, while Americans between the ages of 80 and 89 reported the highest median loss due to…

People in this episode

Guest: Marti DeLiema

Topics covered

• scams
• ageism
• fraud prevention
• Big Tech
• online safety
• identity theft

Keywords

• scams
• fraud
• Big Tech
• older adults
• identity theft
• ageism
• Malwarebytes

Mentioned in this episode

Organizations: Malwarebytes, US Federal Trade Commission

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