The Three Building Blocks of Trust in EMS

The Three Building Blocks of Trust in EMS

July 13, 2026 · 1h 9m · Episode 127

About this episode

This episode explores the three building blocks of trust in EMS and their implications for patient interactions and leadership.

Trust is the architecture behind every patient interaction you run. Dr. Cory Scheer, author of Closing the Trust Gap, has identified three evidence-based building blocks of trust: competency, problem-solving, and care for others. It turns out EMS providers already use all three the moment they step on scene. In this episode, we unpack the gap between senior leaders and frontline EMS workers, what your "trust signature" reveals about how you naturally lead, and why imposter syndrome might be a signal worth listening to instead of pushing through. Book a Free Coaching Call · Sign up for the weekly newsletter · Check out The Loud & Clear Fellowship program.

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