Under the Hood of USPS: Automation, Innovation and AI

Under the Hood of USPS: Automation, Innovation and AI

April 14, 2026 · 29 min · Episode 84

About this episode

The episode features Linda Malone discussing USPS's technological advancements in automation and AI for parcel delivery.

In this episode, we are joined by Linda Malone, VP of Applied Engineering, to showcase how USPS is at the forefront of technology. The conversation explores the shift from traditional letter mail to doorstep parcel delivery and how technology is enabling USPS to transform its network to adapt to this change. From high-speed sorting systems to the role of AI in improving efficiency and tracking, discover how these USPS advancements are creating new services and value for customers across the nation.

People in this episode

Guest: Linda Malone

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Mentioned in this episode

Organizations: USPS, United States Postal Service

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