Your Questions Answered

Your Questions Answered

From Mailin’ It! - The Official USPS Podcast by United States Postal Service

May 19, 2026 · 17 min · Episode 86

About this episode

Hosts Karla Kirby and Jeff Marino answer common USPS customer questions and explain the Postal Service's delivery network.

In this episode of Mailin’ It!, hosts Karla Kirby and Jeff Marino answer some of the questions USPS customers ask most—from “Where’s my package?” to how mail is tracked, forwarded, and delivered across the country. Along the way, they pull back the curtain on the Postal Service’s vast delivery network, explain how tools like Informed Delivery work, and share practical tips for avoiding scams, protecting your mail, and getting help when you need it. Whether you are mailing across town or across the country, this episode offers a closer look at how USPS keeps America connected every day.

People in this episode

Hosts: Karla Kirby, Jeff Marino

Topics covered

  • customer service
  • mail tracking
  • delivery network
  • scam protection
  • Informed Delivery

Keywords

  • USPS
  • mail tracking
  • Informed Delivery
  • scam protection
  • delivery network

Mentioned in this episode

Organizations: USPS, Postal Service

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