About this episode

Ely Delaney discusses effective email marketing strategies that prioritize building trust with subscribers.

Email marketing isn’t broken, what’s broken is how many business owners use it. Treating subscribers like a cash machine instead of real people leads to ignored messages, unsubscribes, and missed opportunities. Today’s guest, Ely Delaney, known as “the people whisperer,” helps founders, consultants, and B2B service providers create trust-first follow-up systems that turn casual contacts into long-term clients, without spamming, complicated funnels, or burning out their list. In this episode of Marketer of the Day, Ely dig into what relationship-based email marketing looks like in 2026 and beyond. Instead of pounding subscribers with daily promotions or letting a list go cold for months, Ely shows how to send simple, plain-text emails that feel like personal check-ins: sharing a favorite book, a helpful resource, or a quick insight from experience. He even walks through how he recommends “The Go-Giver” by Bob Burg in his own sequences, using that book as a conversation starter that earns replies, builds trust, and often leads to booked calls and new projects down the road. Ely explains why this style of communication is especially powerful in the B2B and high-ticket space, where…

People in this episode

Host: Robert Plank

Guest: Ely Delaney

Topics covered

• email marketing
• trust-building
• B2B communication
• relationship marketing
• client engagement

Keywords

• email marketing
• trust
• B2B
• client relationships
• personal communication

Mentioned in this episode

Books & works: The Go-Giver

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