Episode 205 | Dark Patterns and the War on Convenience
About this episode
The episode discusses how businesses use dark patterns to complicate customer experiences and relates it to issues in banking.
Ever tried to tap your card at the pump… and it just doesn’t work? Or scanned a QR code at a restaurant that leads nowhere? Yeah—this episode is about that. John and Josh vent about all the little (and big) ways businesses make life harder for customers, then connect it back to banking—where clunky apps, over-the-top security, and broken systems can cost you real relationships. The post Episode 205 | Dark Patterns and the War on Convenience appeared first on Marketing Money Podcast .
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- Episode 201 | The Buc-ee’s Effect: When Ridiculous Wins !!
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