About this episode

Brianna and guest Erica Carr discuss innovative strategies for scaling a travel business using an employee model.

Join Brianna and guest Erica Carr for a conversation on their innovative approaches to scaling a travel business with an employee model, from implementing unique incentive programs to understanding the evolving roles within a travel agency. They delve into the significance of hiring ahead of growth, the shift in industry norms post-Covid, and the vital role of technology in adapting to change. Plus, they share their personal experiences in assembling teams that complement their strengths and drive business success, highlighting the balance between independent contractors and employees, the value of understanding employee motivations, and strategic hiring decisions that prioritize team dynamics and client satisfaction. For the next several weeks, enjoy this replay of a listener favorite episode. We'll be back soon with new content!

More episodes of Masters in Travel

• Ep 282 [REPLAY] Increase sales in your travel business without that "sales ick" · July 14, 2026 · 1h 1m
• Ep 281 [REPLAY] Shifting Your Mindset in How you Deal with Yourself in Your Business · July 7, 2026 · 59 min
• 280 Soulful Experience w/ AmaWaterways · June 30, 2026 · 23 min
• Ep 279 [REPLAY] Going Solo or Joining a Team; How to Know What’s Right for You · June 23, 2026 · 43 min
• Ep 278 What Travel Advisors Can Learn From Aman-Level Luxury Hospitality · June 16, 2026 · 40 min

Explore listener stats, chart rankings, contacts and more on the Masters in Travel podcast page.