RideChoice Wait Times Skyrocket After Valley Metro Upgrade

About this episode

The episode discusses the backlash against Valley Metro's RideChoice service due to increased wait times for disabled riders following a recent upgrade.

Valley Metros RideChoice Upgrade Faces Backlash: Long Wait Times for Disabled Riders Valley Metros new paratransit service, RideChoice, is facing criticism due to extended wait times following a recent upgrade. The system, which caters to individuals with disabilities, has seen hold times increase significantly since the launch of the Valley Metro Connect app on May 2nd. Families and riders, such as Robynne Garrido from Queen Creek, are experiencing delays of up to an hour and a half, disrupting their daily routines. Valley Metro acknowledges the issue, attributing it to increased staff workload during the transition. They have added more operators and are working to improve service reliability. Support the show: Get a discount at https://solipillow.com/discount/dnn. Advertise on DNN: advertise@thednn.ai This is an automated, high-level news summary based on public reporting. Report issues to feedback@thednn.ai. View sources & latest updates: https://sources.thednn.ai/40057fd370e7e675

Topics covered

• paratransit service
• disability
• wait times
• public transport
• service reliability

Keywords

• RideChoice
• Valley Metro
• wait times
• disabled riders
• service upgrade
• public transport

Sponsors

Solipillow

Mentioned in this episode

Organizations: Valley Metro, Valley Metro Connect

Places: Queen Creek

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