190: Why More Clients Isn't the Answer | #190

About this episode

This episode discusses why acquiring more clients may not be the solution for business challenges and emphasizes the importance of a solid business structure.

Do you more clients, or do you actually need a better business structure? This episode is for the business owner who thinks the answer is more people through the door, when the real issue might be pricing, delivery, boundaries, or the clients already in the business. More clients sounds like the obvious answer. More clients means more money. More money means everything gets easier. Lovely idea. But it does not always work like that. In this episode, I’m talking about why adding more clients can sometimes make your business harder to run. More people often means more admin, more delivery time, more messages, more pressure, and more cracks showing in the parts of the business that already need attention. Sometimes the problem is not client numbers. It’s pricing that does not reflect the real time and energy involved. It’s over-delivery that has become normal. It’s scope creep. It’s vague boundaries. It’s taking on clients who are not a good fit because money is money, except sometimes that money costs far too much. I share a couple of stories from my own business, including clients I should never have taken on and the lessons they taught me about red flags, payment terms…

People in this episode

Host: Libby Langley

Topics covered

• client management
• business structure
• pricing strategy
• boundaries
• over-delivery
• scope creep

Keywords

• more clients
• business structure
• pricing
• delivery
• boundaries
• client fit
• admin pressure

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