Leadership Lens: Navigating Healthcare’s Cost, Complexity and Change
From Mi Business Matters by Michigan Chamber of Commerce
May 26, 2026 · 34 min · Episode 100
About this episode
Tricia Keith discusses navigating the complexities and costs of healthcare as the CEO of Blue Cross Blue Shield of Michigan.
Jim is joined by Tricia Keith, President and CEO of Blue Cross Blue Shield of Michigan. From her roots on a Michigan dairy farm to leading one of the state’s most influential health insurers, Tricia brings a grounded perspective on what it takes to operate through cost pressures, system complexity and constant change in healthcare. This conversation is part of our Leadership Lens series – focused on how organizations navigate complex, high-stakes challenges in transitional and turbulent times.
People in this episode
Host: Jim
Guest: Tricia Keith
Topics covered
- healthcare
- leadership
- cost management
- system complexity
- organizational change
Keywords
- healthcare costs
- leadership
- organizational challenges
- Blue Cross Blue Shield
- Michigan
Mentioned in this episode
Organizations: Blue Cross Blue Shield of Michigan
Places: Michigan
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