Michigan Business Beat | Erin Kaylor, Biggby Coffee, President's Vision
From Michigan Business Network by Michigan Business Network
May 21, 2026 · 7 min
About this episode
Erin Kaylor discusses her vision for Biggby Coffee's growth and sustainability efforts.
Chris Holman welcomes Erin Kaylor, President, Biggby Coffee, East Lansing, MI. Erin Kaylor, the newly appointed president of Biggby Coffee in East Lansing, spoke with Michigan Business Beat about her vision for the rapidly growing franchise, which recently expanded to 438 locations across 13 states. Drawing on two decades of experience at McDonald's, she plans to focus on unified brand messaging and supporting franchisee profitability through financial coaching and mentorship. Kaylor outlined a growth strategy centered on expanding southward and toward the coasts, while also maximizing sales within existing locations. She also highlighted Biggby's commitment to sourcing coffee sustainably by purchasing directly from small producers, and noted that co-founders Bob Fish and Mike McFall continue to play active roles in the company's mission and entrepreneurial culture. » Visit MBN website: www.michiganbusinessnetwork.com/ » Subscribe to MBN’s YouTube: www.youtube.com/@MichiganbusinessnetworkMBN » Like MBN: www.facebook.com/mibiznetwork » Follow MBN: twitter.com/MIBizNetwork/ » MBN Instagram: www.instagram.com/mibiznetwork/
People in this episode
Host: Chris Holman
Guest: Erin Kaylor
Topics covered
- franchise growth
- coffee sourcing
- financial coaching
- brand messaging
- entrepreneurial culture
Keywords
- Biggby Coffee
- Erin Kaylor
- franchise
- sustainable coffee
- financial coaching
- brand messaging
- growth strategy
Mentioned in this episode
Organizations: Biggby Coffee, McDonald's
Places: East Lansing, MI, 13 states
More episodes of Michigan Business Network
- Michigan Business Beat | Steve Hall, My Community Dental Centers, Expanding Access Across Michigan · June 12, 2026 · 6 min
- Michigan Business Beat | Laketa Henderson, SBA, Detroit Supplier Matchmaking & Patriot Pitch · June 2, 2026 · 8 min
- Michigan Business Beat | Brad Zaun, SBA, Detroit Supplier Matchmaking Expo Opportunities June 5th · May 22, 2026 · 9 min
- Michigan Business Beat | Ryan Hundt, Michigan Works Association, Workforce Development · May 21, 2026 · 7 min
- Michigan Business Beat | Roger Curtis, Youth Solutions, Career-Focused Education · May 21, 2026 · 7 min
- Michigan Business Beat | Tim Daman, Lansing Regional Chamber of Commerce, Regional Economic Growth · May 21, 2026 · 7 min
Explore listener stats, chart rankings, contacts and more on the Michigan Business Network podcast page.