About this episode

The episode features a discussion on LabourNet's transition to a Microsoft Teams-based contact centre with insights from key industry figures.

Mike Love, CTO at LabourNet, is joined by Janet Souter-Dantu, Co-founder at ScopServ Integrated Services (Pty) Ltd, and Vanesia Raborethe, Head of Sales at ScopServ Integrated Services (Pty) Ltd, to discuss LabourNet's move to a Microsoft Teams-based contact centre with Landis. LabourNet, established in 1996, is a large labour law consulting firm with a national footprint in South Africa. • Why LabourNet standardised on Microsoft Teams as a single communications platform to support time-cri...

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