
Microsoft Teams Call Quality Dashboard (CQD): Intelligent Classifiers, Silent Test Call and Power BI
From Microsoft Teams Insider by Tom Arbuthnot
May 26, 2026 · 52 min
About this episode
The episode discusses the latest advancements in Microsoft Teams call quality tools and reporting.
James Parkes, Senior Product Manager for Microsoft Teams Call Quality Management, Siunie Sutjahjo, Principal Product Manager for Microsoft Teams Meeting, and Victor Guzman, Senior Technical Program Manager, all at Microsoft, discuss the latest advances in Microsoft Teams call quality tools and reporting. • How CQD has evolved from on-prem monitoring to cloud-scale Power BI reporting with over 45 report pages in the latest v5.3 release • The new intelligent classifiers: around 40 models that...
People in this episode
Host: Tom Arbuthnot
Guests: James Parkes, Siunie Sutjahjo, Victor Guzman
Topics covered
- Microsoft Teams
- call quality
- reporting tools
- cloud technology
- Power BI
- intelligent classifiers
Keywords
- call quality dashboard
- Microsoft Teams
- Power BI reporting
- intelligent classifiers
- cloud-scale monitoring
Mentioned in this episode
Organizations: Microsoft
Products: Microsoft Teams Call Quality Dashboard, Power BI
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