About this episode

The episode discusses the latest advancements in Microsoft Teams call quality tools and reporting.

James Parkes, Senior Product Manager for Microsoft Teams Call Quality Management, Siunie Sutjahjo, Principal Product Manager for Microsoft Teams Meeting, and Victor Guzman, Senior Technical Program Manager, all at Microsoft, discuss the latest advances in Microsoft Teams call quality tools and reporting. • How CQD has evolved from on-prem monitoring to cloud-scale Power BI reporting with over 45 report pages in the latest v5.3 release • The new intelligent classifiers: around 40 models that...

People in this episode

Host: Tom Arbuthnot

Guests: James Parkes, Siunie Sutjahjo, Victor Guzman

Topics covered

• Microsoft Teams
• call quality
• reporting tools
• cloud technology
• Power BI
• intelligent classifiers

Keywords

• call quality dashboard
• Microsoft Teams
• Power BI reporting
• intelligent classifiers
• cloud-scale monitoring

Mentioned in this episode

Organizations: Microsoft

Products: Microsoft Teams Call Quality Dashboard, Power BI

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