Renters Rights, Energy Fixing and the £5k Typo

Renters Rights, Energy Fixing and the £5k Typo

From Money Box by BBC Radio 4

May 23, 2026 · 24 min

About this episode

The episode discusses the upcoming changes to renters' rights in England, fraud regulations, energy bill considerations, and a case of financial loss due to a banking error.

In just a few days time the biggest shake up to renters rights in a generation will come into force in England. It will mean no more than one rent increase a year, an end to bidding wars an end to no fault evictions. The Renters' Rights Act will significantly change the current system not just for 11 million private renters in England but also their 2.3 million landlords. How will it work in practice? There's a call for urgent reform of recently introduced fraud regulations to better protect victims of push payment scams - when people are tricked, groomed or manipulated into transferring money to criminals. National Trading Standards says a 13 month time limit on how long people have to tell their banks they've been scammed means some victims aren't being refunded because it often takes much longer than that before they even realise their money's been stolen. The Payment Systems Regulator, which introduced the rules, says they provide a minimum standard for banks to meet. UK Finance says only a small number of cases ever fall outside the 13 month deadline and victims can always complain to the Financial Ombudsman Service. We'll ask if you should fix your energy bill now. And, how…

People in this episode

Host: Felicity Hannah

Topics covered

  • renters rights
  • energy bills
  • fraud regulations
  • push payment scams
  • financial protection
  • landlord-tenant relations

Keywords

  • renters rights
  • energy fixing
  • fraud regulations
  • push payment scams
  • financial ombudsman
  • landlords
  • bank account error

Mentioned in this episode

Organizations: National Trading Standards, Payment Systems Regulator, UK Finance

Places: England

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