104: Stop Watching Your Best Clients Pay Someone Else For Your Expertise
About this episode
Tim Hyde discusses the importance of having advisory conversations with long-standing clients to uncover additional opportunities for service and revenue growth.
What if your best clients have been paying someone else for something you could have done better, simply because you never told them you could help? When did you last sit down with your longest-standing clients and ask them what keeps them up at night? If you're hesitating, this is a must-listen. This is the final episode in a four-part series on the revenue leaks quietly draining service businesses from the inside, and Tim has saved the biggest one for last. Over the past three episodes, he has covered the follow-up you're too scared to send, the renewal revenue you keep walking past, and the offer you keep undercharging for. All of them silent. All of them fixable without finding a single new client. This fourth leak is different. The first three are about plugging holes. This one is about opening a door in a wall you didn't even know was there. The advisory conversation. The one where you sit down with a client who has trusted you for years and finally tell them what else you can see, what else you can solve, and what else you could be doing together. The conversation that most service business owners never have, not because they don't have the capability, but because they're…
More episodes of More Clients, Less Effort.
- 108: Don't Be The Only Person Who Can Close
- 107: Don’t Make It Hard For Your Best Clients To Refer You
- 106: The July Rule That Could Kill Your Margins
- 105: Your Best Referral Source Is Also Your Biggest Business Risk
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