About this episode
The episode discusses Kaseya's AI platform rollout and features an interview with Cynomi CEO David Primor about the future of CISO services.
Live from the Kaseya Connect 2026 conference in Las Vegas, Erick and Rich discuss Kaseya’s giant AI platform rollout and strategies for turning your renewal process into a retention machine. Then they’re joined by Cynomi CEO David Primor for an insider’s take on the future of CISO services in the agentic AI era. And finally, one last thing: Who comes out ahead when a thief exchanges pasta for Legos? Discussed in this episode: MSP Chat Episode 88: From the Server Room to the Boardroom Cynomi Redefines How MSPs Scale Cybersecurity Services and Growth with the Launch of New CISO Intelligence AI Agents Police arrest man who replaced US$34,000 worth of Lego pieces with pasta Some guests on this podcast are clients of Channel Mastered. Compensation plays no part in their appearance or the content of the discussion unless the episode they appear on is a “bonus episode” explicitly labeled as sponsored.
People in this episode
Hosts: Erick, Rich
Guest: David Primor
Topics covered
- AI platform rollout
- renewal process
- CISO services
- agentic AI
- cybersecurity
- Kaseya Connect
- MSP strategies
Keywords
- Kaseya
- Cynomi
- AI
- CISO
- cybersecurity
- Las Vegas
- MSP
- renewal process
- retention
- conference
Mentioned in this episode
Organizations: Kaseya, Cynomi
Books & works: MSP Chat Episode 88: From the Server Room to the Boardroom, Cynomi Redefines How MSPs Scale Cybersecurity Services and Growth with the Launch of New CISO Intelligence AI Agents
Places: Las Vegas, US
More episodes of MSP Chat
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- Episode 125: Impostor Syndrome · June 5, 2026 · 1h 31m
- Episode124: Fighting the Terminator · May 29, 2026 · 1h 3m
- Episode 123: More Cowbell · May 8, 2026 · 47 min
- Bonus Episode: Delicious Feeling · May 5, 2026 · 1h 3m
- Episode 121: FOMO Pressure · April 24, 2026 · 1h 24m
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