Episode 125: Impostor Syndrome

Episode 125: Impostor Syndrome

From MSP Chat by MSP Chat

June 5, 2026 · 1h 31m · Episode 125

About this episode

Erick and Rich discuss the implications of usage-based AI pricing for MSPs and interview John Harden about client-facing AI service opportunities.

Erick and Rich discuss why the rapid emergence of usage-based AI pricing schemes is going to make “token economics” and AI spend management essential skills for MSPs as well as the importance of giving everyone inside an MSP an understanding of big picture business performance. Then they’re joined by John Harden to discuss client-facing AI service opportunities and how his new app Lemhi aims to help MSPs seize them. And finally, one last thing: The most (phones) and least (dentures with two teeth) common items in Uber’s lost and found. Discussed in this episode: AI Model Spending is a Black Hole More reasons to get smart about token spending sooner versus later Lemhi Launches the SaaS Platform MSPs Need to Deliver AI as a Recurring Managed Service Uber Lost & Found Index includes breast milk, ankle monitor Some guests on this podcast are clients of Channel Mastered. Compensation plays no part in their appearance or the content of the discussion unless the episode they appear on is a “bonus episode” explicitly labeled as sponsored.

People in this episode

Hosts: Erick, Rich

Guest: John Harden

Topics covered

  • Impostor Syndrome
  • AI pricing schemes
  • token economics
  • AI spend management
  • client-facing AI services
  • MSP opportunities
  • Uber lost and found

Keywords

  • AI pricing
  • token economics
  • MSP
  • Lemhi
  • Uber lost and found
  • AI services
  • spend management

Mentioned in this episode

Organizations: Lemhi, Uber, Channel Mastered

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